We ship all of our products within the US and Canada. Canadian orders will be shipped from our Canadian warehouse and all other orders will be shipped from the US warehouse.
The US Territories we ship to include, American Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Puerto Rico, and the Virgin Islands. We also ship to APO and MPO addresses via USPS.
We ship FedEx for most orders shipping within the US and we ship via Canada Post for orders to Canada. Orders going to Alaska or Hawaii will be shipped via USPS. Returns will ship back to us via Canada Post for Canadian orders and USPS for US orders.
Please keep in mind that we can't ship to PO Boxes.
PROCESSING AND SHIP TIME:
Once placed, your order will be confirmed within 30 minutes. It can take 1-10 days to process the order before it's shipped.
Your dress will then be shipped from our warehouse in California for US customers or via Canada Post from our warehouse in Canada for Canadian customers. Delivery generally takes 1-10 business days, depending on your region, but it can take an additional week for Canadian orders to be delivered. We recommend referring to your delivery window provided at checkout for the most accurate delivery timeline.
Once your order is confirmed and processing has begun (30 minutes after the order is placed), we are no longer able to make any changes to your shipping address.
UPDATE 2/17: Due to severe weather conditions in various regions of the United States, FedEx is experiencing shipping delays. Please refer to their website for more details and regions affected: Click here.
We use standard shipping for orders but if there is a promotion, we will provide free shipping. Standard shipping costs for US customers is $4.99 for orders below $49 and is free on orders over $49.
Please keep in mind that shipping costs are non-returnable for any reason.