General Shipping Information

We ship all of our products within the US, Canada, and France. Orders are shipped from your country’s local fulfillment center.

The US Territories we ship to include, American Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Puerto Rico, and the Virgin Islands. We also ship to APO and MPO addresses via USPS. Orders shipped to APO/MPO/US Territories can take an additional 2 weeks to arrive.

US Shipping Carriers: FedEx, DHL, USPS, and sometimes UPS.*
* Orders going to Alaska or Hawaii will be shipped via USPS
CA Shipping Carriers: Canada Post or UPS.
FR Shipping Carriers: Colissimo or Colis Prive.

Orders are shipped via the first available carrier. You cannot specify the carrier used to ship your order at this time.

We are unable to ship to PO Boxes at this time.

PROCESSING AND SHIP TIME:

The total time for processing and delivery from the day your order is placed is about 2 1/2 weeks depending on your location. Please refer to the delivery date provided at checkout for the most accurate delivery time based on the items in your cart and your shipping location.

Orders are confirmed within 30 minutes and no changes or cancellations can be made once an order is confirmed. If you need to cancel an order, you will need to do so through your account: Cancelation & Changes

Processing can take up to 4-11 days depending on the items in your order.

Once your order is processed and packed it will take 4-10 business days to be shipped from our overseas warehouse to our domestic fulfillment center.

Once your order is IN TRANSIT, it will take 2-8 business days to arrive at your shipping address.

Please note: We cannot account for potential delivery delays that may be caused by events occurring after your order is placed. While we do our best to update delivery dates based on global events and potential delays, please check your shipping carrier's website for more information on delivery delays.

SHIPPING COSTS:

Shipping Method	US PRICE	CAD PRICE	FR PRICE
FREE Standard Shipping	Orders over $49 USD	Orders over CA$49	Orders over 39€
Standard Shipping	$4.99 USD	CA$6.99	Orders 19€ - 39€: 2.99€ Orders less than 19€: 4.49€
Express Shipping	$12.99 USD	Not Available	Not Available

At this time, we are unable to change the shipping method after an order is placed. If you are still within your cancellation window, you can follow these instructions to cancel your order and place a new one with a different shipping method.