Here you will find common questions we get about Afterpay:
- What is Afterpay?
- Who can use Afterpay?
- How do I use Afterpay?
- Are there any extra fees when I use Afterpay?
- Afterpay Payment Schedule
- Returns with Afterpay
What is Afterpay?
Afterpay is an interest-free service that allows customers the ability to make purchases now and pay for them in four installments made every 2 weeks.
Who can use Afterpay?
Afterpay is currently only available for our US-based customers. You also need to be 18 years of age or older in order to use Afterpay.
How do I use Afterpay?
You can shop Blush Mark and checkout as usual. At checkout, choose Afterpay as your payment method. You will be directed to the Afterpay website to register and provide payment details (Visa, Mastercard, or AMEX).
If you’ve used Afterpay before, just log into your Afterpay account and complete your order -- it’s that easy! Please note, the order value must be between $35 and $2000.
Important note: If you are attempting to use Afterpay to purchase, you will not be able to use your wallet funds.
Are there extra fees when I use Afterpay?
Afterpay is always interest-free. There are no fees associated with the account as long as installments are paid on time, according to the payment schedule (provided at the time of order approval). For more information about the payment Schedule, please refer to our Afterpay Payment Schedule FAQ.
If you are overdue a payment, Afterpay automatically applies a grace period (usually 10 days unless otherwise noted on the payment schedule), without you having to do anything.
A couple of notes about the grace period and late fees:
- Late fees are incurred if payment is not made within the disclosed grace period timeframe.
- If paying the installment within the grace period, you will still receive an SMS stating that the payment failed, as well as a reminder about the payment due date.
- This may affect future purchases with Afterpay. Although a grace period is provided this impacts the late fee assessment only, the Afterpay system reviews customer repayment history for future purchases, so we encourage payment of your installment as soon as possible.
Afterpay Payment Schedule
Here you will find some common questions we get about how the payment schedule for Afterpay works:
- How does the payment schedule work?
- Will I be notified when a payment is due?
- Can I pay early?
- Can I move or change the due dates for an order?
How does the payment schedule work?
In most cases, customers are required to make their first payment at the time of purchase. The remaining three payments are due every 2 weeks in equal installments and will be drawn from your selected payment method.
If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early.
You can log in to the Afterpay account anytime to view the payment schedule or make a payment before the next due date.
Will I be notified when a payment is due?
Yes, Afterpay sends payment reminders via SMS and email prior to your installment due date. You can view your order(s) and payment schedules on Afterpay.com or in the Afterpay App.
Can I pay early?
Yes, you can make payments any time through your Afterpay account before the scheduled due date. Just click on the installment that you would like to pay early and select ‘Pay Now.’
Can I move or change the due dates for an order?
To request an adjusted payment schedule, contact Afterpay’s Customer Service team to review your account and determine eligibility. Not all requests can be accommodated.
Phone Number: 855-289-6014
Standard hours: Monday through Saturday 7AM to 7PM (CST)
Returns with Afterpay
How do I return an item purchased using Afterpay?
Afterpay returns follow Blush Mark’s standard return process. If you return an order made through Afterpay for the first time, it can be confusing, as you may expect the entire payment schedule for your order to be readjusted to reflect the new order value.
Once the refund is processed by Blush Mark- it automatically drops through to Afterpay, and your payment installment plan is adjusted to reflect the new total order value starting with the last payment installment and working backward.
Therefore, you may find that your payments that are the furthest out, have been reduced to zero, and the closest payments remain at the original value.
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